Help Center MyPass Ski

In order to take advantage of the discounted rates it is necessary to load a valid identity document from the app, or from your web User Area, in correspondence with the card entitled to the reduction, (identity card or passport) and the photo, scroll and tick the wording “I ACCEPT AND AGREE” to the minor data processing by finally clicking the SAVE button;

Some useful information:

• the health card is not considered valid for certification purposes;
• make sure that the loaded document is legible;
• it is necessary to upload the complete front and back document (then open the document and photograph the open document both front and back), for the passport it is necessary to upload the same front and back photo;
• the photo to be uploaded must be clearly visible, face uncovered, in the foreground and must portray only the person holding the card, such as a passport photo (group photos, with pets, profile photos and photos with too much background are not valid);
• Uploading the photo is mandatory for all minors and adults and seniors in order to take advantage of consecutive days (mainly after the 8th day or depending on the indications of the ski resort);
• check that you have loaded the correct document on the relevant MyPass card;
• check that you have loaded the document and the photograph in the space corresponding to the document;
• to save the uploaded documents, it is essential to accept the “consent to data processing” (after entering the documents and the photo, scroll up and check the wording “I ACCEPT AND AGREE”);