{"id":7235,"date":"2021-03-22T15:23:26","date_gmt":"2021-03-22T15:23:26","guid":{"rendered":"https:\/\/mypass.ski\/create-an-account\/"},"modified":"2025-10-21T16:49:25","modified_gmt":"2025-10-21T14:49:25","slug":"account","status":"publish","type":"page","link":"https:\/\/mypass.ski\/en\/help-center\/account\/","title":{"rendered":"Account"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_align=&#8221;left&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;left&#8221; active_section=&#8221;&#8221; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221; title=&#8221;Account&#8221;][vc_tta_section title=&#8221;Create an account&#8221; tab_id=&#8221;1715767670349-606639c9-9674&#8243;][vc_column_text css=&#8221;&#8221;]The data required by MyPass for subscribing to the service are:<\/p>\n<ul>\n<li>first name, last name, email, phone number, date of birth, address (in case of card shipping request)<\/li>\n<li>a valid payment method tokenized through the Nexi network (Mastercard, Visa, Google Pay or Apple Pay)<\/li>\n<\/ul>\n<p>It is necessary to register on the website <a href=\"https:\/\/user.mypass.ski\/main\/#\/signup\">mypass.ski<\/a> or download the free MyPass Ski app from your device\u2019s Store (iPhone, Android) and follow the registration procedure.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to get Senior, Junior and Baby reductions&#8221; tab_id=&#8221;1715769545892-3ecaf5a2-49a3&#8243;][vc_column_text]<strong>In order to take advantage of the discounted fares, you must upload<\/strong> (from the app or User Area on the website, at the card entitled to the reduction) <strong>a valid identity document<\/strong> (Italian ID, Italian driver&#8217;s license or passport) <strong>and a photo,\u00a0<\/strong>scroll down check &#8220;I ACCEPT AND AGREE&#8221; to the minor data processing by clicking the SAVE button;[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c9023d11{--wpex-carousel-gap:15px;}.vcex_69d19c9023d11{--wpex-carousel-columns:1;}.vcex_69d19c9023d11.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c9023d11{--wpex-carousel-columns:2;}.vcex_69d19c9023d11.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c9023d11{--wpex-carousel-columns:3;}.vcex_69d19c9023d11.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c9023d11{--wpex-carousel-columns:3;}.vcex_69d19c9023d11.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c9023d11 arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2304\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1-768x1638.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1-720x1536.jpg 720w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1-960x2048.jpg 960w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori1-600x1280.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2306\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2-768x1640.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2-719x1536.jpg 719w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2-959x2048.jpg 959w, https:\/\/mypass.ski\/wp-content\/uploads\/Documenti-obbligatori2-600x1281.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_column_text]Some useful information:<\/p>\n<ul>\n<li>health card is not valid for certification;<\/li>\n<li>make sure the document uploaded is readable;<\/li>\n<li>it&#8217;s necessary to upload the complete front and back document (so open the document and take a photo of the open document both front and back), for passport it&#8217;s necessary to upload the same photo front and back;<\/li>\n<li>the photo to be uploaded must be clearly visible, uncovered face, in close-up and must depict only the card holder card (group photos, with pets, profile photos and photos with too much background are not valid);<\/li>\n<li>the photo is required for all minors, adults and seniors to be able to take advantage of consecutive days (after the 8th day or depending on the ski resort&#8217;s instructions);<\/li>\n<li>verify that you have uploaded the correct document at the relevant MyPass card;<\/li>\n<li>verify that you have uploaded the document in the relative box, same for the photo;<\/li>\n<li>in order to save the uploaded documents is essential to accept the &#8220;Consent to Data Processing&#8221; (after entering the documents and photo, scroll up and check &#8220;I ACCEPT AND AGREE&#8221;);<\/li>\n<\/ul>\n<p><strong>If the documentation doesn&#8217;t meet the above requirements, the card will not be considered certified: in such a case we&#8217;ll<\/strong> be<strong> forced, as expressly imposed by the ski resort, to consider all cards as &#8220;adult cards&#8221; and thus charge the corresponding full-price rate or, in the case of consecutive days, to discontinue the consecutiveness.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to upload the document photo correctly&#8221; tab_id=&#8221;1715769666186-930f1ed0-8264&#8243;][vc_column_text]In order not to delay your activation process, you must upload clear and legible photos of your document, avoiding reflections and removing any protections. For each of the following alternatives, follow the instructions carefully:<\/p>\n<ul>\n<li><strong>Italian identity card in paper format:<\/strong> two photos required (front\/back), both with the document open;<\/li>\n<li><strong>Italian driver&#8217;s license or Italian ID card:<\/strong> photos of the front and back of the document are required;<\/li>\n<li><strong>Passport:<\/strong> only one photo&#8217;s required, the one of the page containing your information (upload the same photo for front\/back)<\/li>\n<\/ul>\n[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c90252f1{--wpex-carousel-gap:15px;}.vcex_69d19c90252f1{--wpex-carousel-columns:1;}.vcex_69d19c90252f1.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c90252f1{--wpex-carousel-columns:2;}.vcex_69d19c90252f1.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c90252f1{--wpex-carousel-columns:2;}.vcex_69d19c90252f1.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c90252f1{--wpex-carousel-columns:2;}.vcex_69d19c90252f1.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c90252f1 arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:2,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:2},&quot;960&quot;:{&quot;items&quot;:2}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1160\" height=\"561\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti_Tavola-disegno-1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti_Tavola-disegno-1.jpg 1160w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti_Tavola-disegno-1-300x145.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti_Tavola-disegno-1-768x371.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti_Tavola-disegno-1-1024x495.jpg 1024w\" sizes=\"(max-width: 1160px) 100vw, 1160px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1160\" height=\"561\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-02.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-02.jpg 1160w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-02-300x145.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-02-768x371.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-02-1024x495.jpg 1024w\" sizes=\"(max-width: 1160px) 100vw, 1160px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1160\" height=\"561\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-03.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-03.jpg 1160w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-03-300x145.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-03-768x371.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Cellulari-documenti-03-1024x495.jpg 1024w\" sizes=\"(max-width: 1160px) 100vw, 1160px\" \/><\/figure><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:10px;\"><\/div>[vc_column_text]It&#8217;s important to choose a recent photo of yourself, preferably a close-up that portrays you clearly and recognizably.<br \/>The photo to be uploaded must be clearly visible, barefaced, in close-up, and must depict only the cardholder card-type photo <strong>(group photos, with pets, profile photos, and photos with too much background, with sunglasses, ski masks are not valid).<\/strong>[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:50px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c9026219{--wpex-carousel-gap:15px;}.vcex_69d19c9026219{--wpex-carousel-columns:2;}.vcex_69d19c9026219.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c9026219{--wpex-carousel-columns:4;}.vcex_69d19c9026219.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+5)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c9026219{--wpex-carousel-columns:4;}.vcex_69d19c9026219.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+5)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c9026219{--wpex-carousel-columns:4;}.vcex_69d19c9026219.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+5)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c9026219 arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:2,&quot;items&quot;:4,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:2},&quot;480&quot;:{&quot;items&quot;:4},&quot;768&quot;:{&quot;items&quot;:4},&quot;960&quot;:{&quot;items&quot;:4}}}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"418\" height=\"412\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-1.jpg 418w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-1-300x296.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-1-80x80.jpg 80w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"418\" height=\"412\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-2.jpg 418w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-2-300x296.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-2-80x80.jpg 80w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"418\" height=\"412\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-3.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-3.jpg 418w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-3-300x296.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-3-80x80.jpg 80w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"418\" height=\"412\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-4.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-4.jpg 418w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-4-300x296.jpg 300w, https:\/\/mypass.ski\/wp-content\/uploads\/2019\/01\/Risorsa-4-80x80.jpg 80w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Activation times&#8221; tab_id=&#8221;1715769772969-1336317d-ac71&#8243;][vc_column_text css=&#8221;&#8221;]Once the registration has been made, after the confirmation of the credit card entry, choosing the option &#8220;Shipment at home&#8221; ( <em><strong>at a cost of 6 \u20ac<\/strong><\/em> ) , you will be sent by priority mail to the address indicated in 4\/7 working days (excluding Saturdays, Sundays and holidays).<\/p>\n<p><strong>We remind you that the Skicard MyPass will have to be activated by the individual user by entering in his reserved area the unique numeric code found on the same card (depending on the card type defined by the chosen ski area). The cards are not named until this skier-card matching process is carried out. <\/strong><\/p>\n<p>Alternatively, by choosing the &#8220;Pick up at ski resort&#8221; option, you can pick it up at the ski resort.<\/p>\n<p><strong>Card activation takes place within a few minutes<\/strong>, after entering the card code.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Account Login&#8221; tab_id=&#8221;1715769798176-e95fa445-e722&#8243;][vc_column_text]To login into your MyPass account, follow the login procedure by entering the email and password you used the first time you signed up for MyPass. In the case of logging in with Facebook, MyPass prompts its users to create a new password in its user area.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c90275ba{--wpex-carousel-gap:15px;}.vcex_69d19c90275ba{--wpex-carousel-columns:1;}.vcex_69d19c90275ba.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c90275ba{--wpex-carousel-columns:2;}.vcex_69d19c90275ba.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c90275ba{--wpex-carousel-columns:3;}.vcex_69d19c90275ba.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c90275ba{--wpex-carousel-columns:3;}.vcex_69d19c90275ba.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c90275ba arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2311\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1-768x1643.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1-957x2048.jpg 957w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-1-600x1284.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2310\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2-768x1643.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2-958x2048.jpg 958w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-2-600x1283.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2308\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3-768x1641.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3-719x1536.jpg 719w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3-958x2048.jpg 958w, https:\/\/mypass.ski\/wp-content\/uploads\/Accesso-account-3-600x1282.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Forgot password?&#8221; tab_id=&#8221;1715769831680-5973b41b-6059&#8243;][vc_column_text css=&#8221;&#8221;]To request a new password send a request by clicking on &#8220;<em>Recover password<\/em>&#8221; and follow the steps.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c902848d{--wpex-carousel-gap:15px;}.vcex_69d19c902848d{--wpex-carousel-columns:1;}.vcex_69d19c902848d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c902848d{--wpex-carousel-columns:2;}.vcex_69d19c902848d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c902848d{--wpex-carousel-columns:3;}.vcex_69d19c902848d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c902848d{--wpex-carousel-columns:3;}.vcex_69d19c902848d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c902848d arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2310\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1-768x1643.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1-958x2048.jpg 958w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata1-600x1283.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2311\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2-768x1643.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2-957x2048.jpg 957w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata2-600x1284.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2309\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3-768x1642.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3-958x2048.jpg 958w, https:\/\/mypass.ski\/wp-content\/uploads\/Password-dimenticata3-600x1283.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Change email address&#8221; tab_id=&#8221;1715769857450-2fdf57e3-6beb&#8221;][vc_column_text css=&#8221;&#8221;]Log in to your MyPass account via the app, from the menu click on<em> Profile &gt; Email &gt; Enter your new email &gt; Enter the verification code <\/em>that you will receive via email and confirm.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c90292e0{--wpex-carousel-gap:15px;}.vcex_69d19c90292e0{--wpex-carousel-columns:1;}.vcex_69d19c90292e0.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c90292e0{--wpex-carousel-columns:2;}.vcex_69d19c90292e0.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c90292e0{--wpex-carousel-columns:3;}.vcex_69d19c90292e0.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c90292e0{--wpex-carousel-columns:3;}.vcex_69d19c90292e0.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c90292e0 arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2304\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1-768x1638.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1-720x1536.jpg 720w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1-960x2048.jpg 960w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email1-600x1280.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2310\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2-768x1643.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2-718x1536.jpg 718w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2-958x2048.jpg 958w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email2-600x1283.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2307\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3-768x1641.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3-719x1536.jpg 719w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3-959x2048.jpg 959w, https:\/\/mypass.ski\/wp-content\/uploads\/Modifica-indirzzo-email3-600x1282.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Change phone number&#8221; tab_id=&#8221;1715769889992-a637f9f1-66c4&#8243;][vc_column_text]Log into your MyPass account via the app or your User Area, click on <em>Profile &gt; Phone Number &gt;<\/em> Enter your new phone number and confirm.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c902a417{--wpex-carousel-gap:15px;}.vcex_69d19c902a417{--wpex-carousel-columns:1;}.vcex_69d19c902a417.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c902a417{--wpex-carousel-columns:2;}.vcex_69d19c902a417.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c902a417{--wpex-carousel-columns:3;}.vcex_69d19c902a417.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c902a417{--wpex-carousel-columns:3;}.vcex_69d19c902a417.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c902a417 arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"500\" height=\"1082\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-1.jpg 500w, https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-1-139x300.jpg 139w, https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-1-473x1024.jpg 473w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"500\" height=\"1082\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-2.jpg 500w, https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-2-139x300.jpg 139w, https:\/\/mypass.ski\/wp-content\/uploads\/2021\/04\/Edit-phone-number-2-473x1024.jpg 473w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Contact us&#8221; tab_id=&#8221;1715769914752-87a4c948-0a85&#8243;][vc_column_text css=&#8221;&#8221;]&nbsp;<\/p>\n<div class=\"main-content svelte-mhuesr\">\n<div class=\"translator-container svelte-bad754\" data-testid=\"side-panel-translator\">\n<div class=\"output-area svelte-10aez33\" dir=\"ltr\" data-testid=\"side-panel-output\">If you have any questions or problems, please contact us by phone at +39 011 19116039 or send an email to <a href=\"mailto:assistenza@mypass.cc\">assistenza@mypass.cc<\/a><\/div>\n<p><\/div>\n<p><\/div>\n<p>&nbsp;[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to delete the account&#8221; tab_id=&#8221;1715769939637-ecfafd6c-c653&#8243;][vc_column_text css=&#8221;&#8221;]You can disable the account from the application, or in your Web User Area, by logging into your MyPass account, click on <em>Settings&gt;Update profile, <\/em>choose <em>Delete account <\/em>and <em>confirm.<\/em>[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style class=\"vcex-carousel-preload-css\">.vcex_69d19c902b03d{--wpex-carousel-gap:15px;}.vcex_69d19c902b03d{--wpex-carousel-columns:1;}.vcex_69d19c902b03d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+2)){display: flex !important;}@media only screen and (min-width: 480px) {.vcex_69d19c902b03d{--wpex-carousel-columns:2;}.vcex_69d19c902b03d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+3)){display: flex !important;}}@media only screen and (min-width: 768px) {.vcex_69d19c902b03d{--wpex-carousel-columns:3;}.vcex_69d19c902b03d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}@media only screen and (min-width: 960px) {.vcex_69d19c902b03d{--wpex-carousel-columns:3;}.vcex_69d19c902b03d.wpex-carousel:not(.wpex-carousel--loaded) > *:not(:nth-child(1n+4)){display: flex !important;}}<\/style><div class=\"vcex-image-carousel wpex-carousel wpex-carousel-images wpex-clr vcex-module owl-carousel wpex-carousel--render-onload vcex_69d19c902b03d arrwstyle-slim arrwpos-abs\" data-wpex-carousel=\"{&quot;dots&quot;:&quot;true&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;slideBy&quot;:1,&quot;items&quot;:3,&quot;responsive&quot;:{&quot;0&quot;:{&quot;items&quot;:&quot;1&quot;},&quot;480&quot;:{&quot;items&quot;:&quot;2&quot;},&quot;768&quot;:{&quot;items&quot;:&quot;3&quot;},&quot;960&quot;:{&quot;items&quot;:3}},&quot;smartSpeed&quot;:150}\"><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2306\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1-768x1640.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1-719x1536.jpg 719w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1-959x2048.jpg 959w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account1-600x1281.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2302\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2-768x1637.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2-721x1536.jpg 721w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2-961x2048.jpg 961w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account2-600x1279.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><div class=\"wpex-carousel-slide\"><figure class=\"wpex-carousel-entry-media entry-media wpex-relative\"><img width=\"1080\" height=\"2303\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3.jpg\" class=\"wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3.jpg 1080w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3-768x1638.jpg 768w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3-720x1536.jpg 720w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3-960x2048.jpg 960w, https:\/\/mypass.ski\/wp-content\/uploads\/Elimina-account3-600x1279.jpg 600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div>[\/vc_tta_section][vc_tta_section title=&#8221;Skier statistics&#8221; tab_id=&#8221;1715769968870-b3bed0b4-484f&#8221;][vc_column_text]The statistics section encapsulates the skiing information for each ski card in the account:<\/p>\n<ol>\n<li>Open the app and click on the Main Menu at the top left and scroll down to <em>&#8220;Statistics&#8221;.<\/em><\/li>\n<li>At the top you will find the names of all the users connected to your account, and you can select which personal statistics to look at.<\/li>\n<li>On the screen you&#8217;ll have a first &#8220;summary&#8221; part, showing you the totals of days, lifts taken, and hours skied since you have been using MyPass Ski.<\/li>\n<li>In the second part of the screen, on the other hand, you will find your statistics for the current season in more detail: a list of all your skied days with an indication of the relevant ski area.<\/li>\n<li>To the right of the current season indication (e.g., 2021-2022) you will find the calendar icon: it will allow you to select the time interval, or day, whose statistics you want to see.<\/li>\n<li>If you select a ski day in your list, you will be able to see the details of your skiing: how many and which lifts you took, your skiing hours, maximum and minimum altitude reached, etc.<\/li>\n<li>If you&#8217;ve been using MyPass for several years, scroll to the end of your ski day list and you&#8217;ll find &#8220;All your statistics ever&#8221;: selecting this option will show you a summary of your statistics for all past seasons!<\/li>\n<\/ol>\n<p>NB: If you skied more than 10 days in a season, the days will be grouped by months.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Compatible Devices&#8221; tab_id=&#8221;1715770253690-f67456dd-3960&#8243;][vc_column_text]MyPass works from any device connected to an internet network: (computer, mac, tablet, smatphone&#8230;) by accessing the MyPass Ski website or via app available for iPhone and Android.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[vc_column_text]<a href=\"https:\/\/apps.apple.com\/it\/app\/mypassci\/id1444908864\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11798\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/\/AppleStore.svg\" alt=\"Apple Store mypass.ski\" width=\"136\" height=\"44\" \/><\/a><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mypassci\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11796\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/\/GooglePlay.svg\" alt=\"Google Play mypass.ski\" width=\"136\" height=\"44\" \/><\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div>[vc_tta_accordion style=&#8221;modern&#8221; color=&#8221;white&#8221; c_align=&#8221;left&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;left&#8221; active_section=&#8221;&#8221; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221; title=&#8221;Invite a friend&#8221;][vc_tta_section title=&#8221;How it works&#8221; tab_id=&#8221;1715770037777-b6f4724a-7a6b&#8221;][vc_column_text]Open the Mypass Ski app, from the top left menu and invite your friends: <strong>for every friend who signs up with your promo code you will receive a 3-month Service Extension Bonus.<\/strong><\/p>\n<p>Visit the <em>&#8220;Invite a Friend&#8221;<\/em> section to share your promo code:<\/p>\n<ul>\n<li>Choose the communication channel you most prefer (SMS, Whatsapp, Email, etc.);<\/li>\n<li>Select the person you want to send the message to;<\/li>\n<li>Press &#8220;send&#8221; and share your promo code.<\/li>\n<\/ul>\n<p>Once you receive the invitation, your friend will need to click on the link, and follow the steps to register; or, they can manually type the promo code in the app, through the appropriate section at the end of the shopping cart.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When will I receive the Bonus?&#8221; tab_id=&#8221;1715770082040-a0ba3b6c-0b9a&#8221;][vc_column_text]You will receive the Bonus when the invited friend joins the MyPass Ski world by completing the purchase of the ski card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I check how many of my friends have signed up?&#8221; tab_id=&#8221;1715770096589-94ee2e05-bc37&#8243;][vc_column_text]You can check the registration of invited friends and the Bonuses disbursed in the\u00a0<em>\u201cInvite a Friend\u201d<\/em>\u00a0section at any time.<br \/>Invited friends may be in the following conditions:<\/p>\n<ul>\n<li><strong>Invited<\/strong>: did not complete the purchase;<\/li>\n<li><strong>Active<\/strong>: completed the purchase of the ski card;<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How many bonuses can I receive?&#8221; tab_id=&#8221;1715770122514-e245dee7-4d68&#8243;][vc_column_text css=&#8221;&#8221;]You can get as many extension bonuses as you want! You can keep inviting your friends, who will always receive a \u20ac3 discount on the purchase of the card.<br \/><strong>Your bonuses will always be displayed in the &#8220;Invite a Friend&#8221; section with the number of extension months you have earned.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Will I be notified of the Bonus?&#8221; tab_id=&#8221;1715770142407-5613f84c-9d43&#8243;][vc_column_text]You will see a message in the app when your friends complete the purchase, you will receive a notification that confirm the service extension![\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Which Bonus my friend will receive?&#8221; tab_id=&#8221;1715770156452-b34f6ac7-3daa&#8221;][vc_column_text]Your friends will need to enter the promo code at the end of the payment process, and they will immediately get 3 \u20ac off for each skier they associate with their MyPass Ski account![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear hidden-phone\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"templatera_shortcode\"><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1696398407157{padding-top: 20px !important;padding-bottom: 20px !important;background-color: rgba(105,192,249,0.2) !important;*background-color: rgb(105,192,249) !important;border-radius: 20px !important;}<\/style><div class=\"vc_row wpb_row vc_row-fluid wpex-relative hidden-phone\"><div class=\"wpb_column vc_column_container vc_col-sm-4\/5 wpex-vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1696398407157\"><div class=\"wpb_wrapper\"><style>.vcex-icon-box.vcex_69d19c902d216 .vcex-icon-box-image{width:100px;}<\/style><div class=\"vcex-module vcex-icon-box vcex-icon-box-one wpex-flex wpex-items-center wpex-text-left vcex_69d19c902d216\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--image wpex-flex-shrink-0 wpex-mr-20\"><img loading=\"lazy\" class=\"vcex-icon-box-image wpex-align-middle\" decoding=\"async\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-100x100.png\" alt=\"\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-100x100.png 100w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-200x200.png 200w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-70x70.png 70w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza.png 450w\" width=\"100\" height=\"100\"><\/div><div class=\"vcex-icon-box-text wpex-flex-grow\"><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p><span style=\"font-size: 18px\">Didn&#8217;t find the answers you were looking for?<\/span><\/p>\n<p id=\"myButtonId\" style=\"cursor: pointer\"><a href=\"https:\/\/mypass.ski\/en\/contact-us\/\"><span style=\"font-size: 18px\"><strong>Contact us!<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative visible-phone\"><div class=\"wpb_column vc_column_container vc_col-sm-12 wpex-vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1696398407157\"><div class=\"wpb_wrapper\"><style>.vcex-icon-box.vcex_69d19c902e738 .vcex-icon-box-content{font-size:14px;}.vcex-icon-box.vcex_69d19c902e738 .vcex-icon-box-image{width:70px;}<\/style><div class=\"vcex-module vcex-icon-box vcex-icon-box-one wpex-flex wpex-items-center wpex-text-left vcex_69d19c902e738\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--image wpex-flex-shrink-0 wpex-mr-20\"><img loading=\"lazy\" class=\"vcex-icon-box-image wpex-align-middle\" decoding=\"async\" src=\"https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-70x70.png\" alt=\"\" srcset=\"https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-70x70.png 70w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-100x100.png 100w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza-200x200.png 200w, https:\/\/mypass.ski\/wp-content\/uploads\/Icona-centro-assistenza.png 450w\" width=\"70\" height=\"70\"><\/div><div class=\"vcex-icon-box-text wpex-flex-grow\"><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p><span style=\"font-size: 14px\">Didn&#8217;t find the answers you were looking for?<\/span><\/p>\n<p id=\"myButtonId\" style=\"cursor: pointer\"><span style=\"font-size: 14px\"><a href=\"https:\/\/mypass.ski\/en\/contact-us\/\"><strong>Contact us!<\/strong><\/a><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"parent":7253,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7235","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help center MyPass Ski | Account<\/title>\n<meta name=\"description\" content=\"To use MyPass Ski you need to register on the MyPass Ski website or on the app and follow the guided procedure by filling out the registration form.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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