{"id":7253,"date":"2021-03-22T15:50:19","date_gmt":"2021-03-22T15:50:19","guid":{"rendered":"https:\/\/mypass.ski\/help-center\/"},"modified":"2025-12-02T13:32:48","modified_gmt":"2025-12-02T11:32:48","slug":"help-center","status":"publish","type":"page","link":"https:\/\/mypass.ski\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column]\t\t\t\t\t\t\t<style type=\"text\/css\" media=\"screen\">\n\t\t\t\t\t\t\t#is-ajax-search-result-10619 .is-highlight { background-color: #FFFFB9 !important;}\n\t\t\t\t\t\t\t#is-ajax-search-result-10619 .meta .is-highlight { background-color: transparent !important;}\n\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t<div class=\"vcex-shortcode wpex-clr\"><form data-min-no-for-search=3 data-result-box-max-height=400 data-form-id=10619 class=\"is-search-form is-form-style is-form-style-3 is-form-id-10619 is-ajax-search\" action=\"https:\/\/mypass.ski\/en\/\" method=\"get\" role=\"search\" ><label for=\"is-search-input-10619\"><span class=\"is-screen-reader-text\">Search for:<\/span><input  type=\"search\" id=\"is-search-input-10619\" name=\"s\" value=\"\" class=\"is-search-input\" placeholder=\"Cosa stai cercando?\" autocomplete=off \/><span class=\"is-loader-image\" style=\"display: none;background-image:url(https:\/\/mypass.ski\/wp-content\/plugins\/add-search-to-menu\/public\/images\/spinner.gif);\" ><\/span><\/label><button type=\"submit\" class=\"is-search-submit\"><span class=\"is-screen-reader-text\">Search Button<\/span><span class=\"is-search-icon\"><svg focusable=\"false\" aria-label=\"Search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24px\"><path d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/span><\/button><input type=\"hidden\" name=\"id\" value=\"10619\" \/><input type=\"hidden\" name=\"post_type\" value=\"page\" \/><\/form><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[vc_row_inner equal_height=&#8221;yes&#8221; el_class=&#8221;sectionsBox&#8221;][vc_column_inner]<style>.vcex-icon-box.vcex_69e10394a2369{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a2369 .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a2369 .vcex-icon-box-icon{font-size:35px;color:#f4c95d;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339657110 equal-height-content vcex_69e10394a2369\" href=\"https:\/\/mypass.ski\/en\/help-center\/how-it-works\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M495.9 166.6c3.2 8.7 .5 18.4-6.4 24.6l-43.3 39.4c1.1 8.3 1.7 16.8 1.7 25.4s-.6 17.1-1.7 25.4l43.3 39.4c6.9 6.2 9.6 15.9 6.4 24.6c-4.4 11.9-9.7 23.3-15.8 34.3l-4.7 8.1c-6.6 11-14 21.4-22.1 31.2c-5.9 7.2-15.7 9.6-24.5 6.8l-55.7-17.7c-13.4 10.3-28.2 18.9-44 25.4l-12.5 57.1c-2 9.1-9 16.3-18.2 17.8c-13.8 2.3-28 3.5-42.5 3.5s-28.7-1.2-42.5-3.5c-9.2-1.5-16.2-8.7-18.2-17.8l-12.5-57.1c-15.8-6.5-30.6-15.1-44-25.4L83.1 425.9c-8.8 2.8-18.6 .3-24.5-6.8c-8.1-9.8-15.5-20.2-22.1-31.2l-4.7-8.1c-6.1-11-11.4-22.4-15.8-34.3c-3.2-8.7-.5-18.4 6.4-24.6l43.3-39.4C64.6 273.1 64 264.6 64 256s.6-17.1 1.7-25.4L22.4 191.2c-6.9-6.2-9.6-15.9-6.4-24.6c4.4-11.9 9.7-23.3 15.8-34.3l4.7-8.1c6.6-11 14-21.4 22.1-31.2c5.9-7.2 15.7-9.6 24.5-6.8l55.7 17.7c13.4-10.3 28.2-18.9 44-25.4l12.5-57.1c2-9.1 9-16.3 18.2-17.8C227.3 1.2 241.5 0 256 0s28.7 1.2 42.5 3.5c9.2 1.5 16.2 8.7 18.2 17.8l12.5 57.1c15.8 6.5 30.6 15.1 44 25.4l55.7-17.7c8.8-2.8 18.6-.3 24.5 6.8c8.1 9.8 15.5 20.2 22.1 31.2l4.7 8.1c6.1 11 11.4 22.4 15.8 34.3zM256 336a80 80 0 1 0 0-160 80 80 0 1 0 0 160z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">How does the service work?<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a29be{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a29be .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a29be .vcex-icon-box-icon{font-size:35px;color:#87e2ff;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339857817 equal-height-content vcex_69e10394a29be\" href=\"https:\/\/mypass.ski\/en\/help-center\/account\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M224 256A128 128 0 1 0 224 0a128 128 0 1 0 0 256zm-45.7 48C79.8 304 0 383.8 0 482.3C0 498.7 13.3 512 29.7 512H418.3c16.4 0 29.7-13.3 29.7-29.7C448 383.8 368.2 304 269.7 304H178.3z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Account<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a2ea4{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a2ea4 .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a2ea4 .vcex-icon-box-icon{font-size:35px;color:#1e73be;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339669906 equal-height-content vcex_69e10394a2ea4\" href=\"https:\/\/mypass.ski\/en\/help-center\/skiers-cards\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M144 0a80 80 0 1 1 0 160A80 80 0 1 1 144 0zM512 0a80 80 0 1 1 0 160A80 80 0 1 1 512 0zM0 298.7C0 239.8 47.8 192 106.7 192h42.7c15.9 0 31 3.5 44.6 9.7c-1.3 7.2-1.9 14.7-1.9 22.3c0 38.2 16.8 72.5 43.3 96c-.2 0-.4 0-.7 0H21.3C9.6 320 0 310.4 0 298.7zM405.3 320c-.2 0-.4 0-.7 0c26.6-23.5 43.3-57.8 43.3-96c0-7.6-.7-15-1.9-22.3c13.6-6.3 28.7-9.7 44.6-9.7h42.7C592.2 192 640 239.8 640 298.7c0 11.8-9.6 21.3-21.3 21.3H405.3zM224 224a96 96 0 1 1 192 0 96 96 0 1 1 -192 0zM128 485.3C128 411.7 187.7 352 261.3 352H378.7C452.3 352 512 411.7 512 485.3c0 14.7-11.9 26.7-26.7 26.7H154.7c-14.7 0-26.7-11.9-26.7-26.7z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Skiers and Cards<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a3399{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a3399 .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a3399 .vcex-icon-box-icon{font-size:35px;color:#688b58;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1764675127051 equal-height-content vcex_69e10394a3399\" href=\"https:\/\/mypass.ski\/en\/help-center\/payments\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 41 32\"><path d=\"M0 26.857v-10.857h41.143v10.857q0 1.179-0.839 2.018t-2.018 0.839h-35.429q-1.179 0-2.018-0.839t-0.839-2.018zM11.429 22.857v2.286h6.857v-2.286h-6.857zM4.571 22.857v2.286h4.571v-2.286h-4.571zM38.286 2.286q1.179 0 2.018 0.839t0.839 2.018v4h-41.143v-4q0-1.179 0.839-2.018t2.018-0.839h35.429z\"><\/path><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Payments - Refunds - Welfare<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a38ca{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a38ca .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a38ca .vcex-icon-box-icon{font-size:35px;color:#688b58;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1731486416253 equal-height-content vcex_69e10394a38ca\" href=\"https:\/\/mypass.ski\/en\/help-center\/gift-card\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M190.5 68.8L225.3 128H224 152c-22.1 0-40-17.9-40-40s17.9-40 40-40h2.2c14.9 0 28.8 7.9 36.3 20.8zM64 88c0 14.4 3.5 28 9.6 40H32c-17.7 0-32 14.3-32 32v64c0 17.7 14.3 32 32 32H480c17.7 0 32-14.3 32-32V160c0-17.7-14.3-32-32-32H438.4c6.1-12 9.6-25.6 9.6-40c0-48.6-39.4-88-88-88h-2.2c-31.9 0-61.5 16.9-77.7 44.4L256 85.5l-24.1-41C215.7 16.9 186.1 0 154.2 0H152C103.4 0 64 39.4 64 88zm336 0c0 22.1-17.9 40-40 40H288h-1.3l34.8-59.2C329.1 55.9 342.9 48 357.8 48H360c22.1 0 40 17.9 40 40zM32 288V464c0 26.5 21.5 48 48 48H224V288H32zM288 512H432c26.5 0 48-21.5 48-48V288H288V512z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Gift Card<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a6ec0{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a6ec0 .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a6ec0 .vcex-icon-box-icon{font-size:35px;color:#46a9b4;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339688507 equal-height-content vcex_69e10394a6ec0\" href=\"https:\/\/mypass.ski\/en\/help-center\/seasonal-pay-per-use\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path d=\"M64 32C28.7 32 0 60.7 0 96V416c0 35.3 28.7 64 64 64H512c35.3 0 64-28.7 64-64V96c0-35.3-28.7-64-64-64H64zm80 256h64c44.2 0 80 35.8 80 80c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16c0-44.2 35.8-80 80-80zm-32-96a64 64 0 1 1 128 0 64 64 0 1 1 -128 0zm256-32H496c8.8 0 16 7.2 16 16s-7.2 16-16 16H368c-8.8 0-16-7.2-16-16s7.2-16 16-16zm0 64H496c8.8 0 16 7.2 16 16s-7.2 16-16 16H368c-8.8 0-16-7.2-16-16s7.2-16 16-16zm0 64H496c8.8 0 16 7.2 16 16s-7.2 16-16 16H368c-8.8 0-16-7.2-16-16s7.2-16 16-16z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Starpass: Seasonal Pay Per Use<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a740c{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a740c .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a740c .vcex-icon-box-icon{font-size:35px;color:#1c4a73;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339694947 equal-height-content vcex_69e10394a740c\" href=\"https:\/\/mypass.ski\/en\/help-center\/rates-mypass-ski\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M64 64c0-17.7-14.3-32-32-32S0 46.3 0 64V400c0 44.2 35.8 80 80 80H480c17.7 0 32-14.3 32-32s-14.3-32-32-32H80c-8.8 0-16-7.2-16-16V64zm96 288H448c17.7 0 32-14.3 32-32V251.8c0-7.6-2.7-15-7.7-20.8l-65.8-76.8c-12.1-14.2-33.7-15-46.9-1.8l-21 21c-10 10-26.4 9.2-35.4-1.6l-39.2-47c-12.6-15.1-35.7-15.4-48.7-.6L135.9 215c-5.1 5.8-7.9 13.3-7.9 21.1v84c0 17.7 14.3 32 32 32z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Rates MyPass Ski<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a7979{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a7979 .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a7979 .vcex-icon-box-icon{font-size:35px;color:#32988a;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1758271974156 equal-height-content vcex_69e10394a7979\" href=\"https:\/\/mypass.ski\/en\/help-center\/insurance\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M184 48H328c4.4 0 8 3.6 8 8V96H176V56c0-4.4 3.6-8 8-8zm-56 8V96v32V480H384V128 96 56c0-30.9-25.1-56-56-56H184c-30.9 0-56 25.1-56 56zM96 96H64C28.7 96 0 124.7 0 160V416c0 35.3 28.7 64 64 64H96V96zM416 480h32c35.3 0 64-28.7 64-64V160c0-35.3-28.7-64-64-64H416V480zM224 208c0-8.8 7.2-16 16-16h32c8.8 0 16 7.2 16 16v48h48c8.8 0 16 7.2 16 16v32c0 8.8-7.2 16-16 16H288v48c0 8.8-7.2 16-16 16H240c-8.8 0-16-7.2-16-16V320H176c-8.8 0-16-7.2-16-16V272c0-8.8 7.2-16 16-16h48V208z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Insurance<\/h2><\/div><\/a><style>.vcex-icon-box.vcex_69e10394a85dd{width:250px;border-radius:var(--wpex-rounded-md);}.vcex-icon-box.vcex_69e10394a85dd .vcex-icon-box-heading{font-size:20px;font-weight:600;}.vcex-icon-box.vcex_69e10394a85dd .vcex-icon-box-icon{font-size:35px;color:#423e37;}<\/style><a class=\"vcex-module vcex-icon-box vcex-icon-box-two vcex-icon-box-has-link wpex-inherit-color wpex-no-underline wpex-max-w-100 wpex-mx-auto wpex-block wpex-hover-shadow-md wpex-text-center hvr hvr-shadow vc_custom_1727339707294 equal-height-content vcex_69e10394a85dd\" href=\"https:\/\/mypass.ski\/en\/help-center\/safety-and-privacy\/\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M144 144v48H304V144c0-44.2-35.8-80-80-80s-80 35.8-80 80zM80 192V144C80 64.5 144.5 0 224 0s144 64.5 144 144v48h16c35.3 0 64 28.7 64 64V448c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V256c0-35.3 28.7-64 64-64H80z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\">Security and Privacy<\/h2><\/div><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1701435366859{background-color: #1e73be !important;border-radius: 20px !important;}&#8221;][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:30px;\"><\/div><style>.vcex-heading.vcex_69e10394a8cdf{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div wpex-text-center vc_custom_1701435530681 vcex_69e10394a8cdf\"><span class=\"vcex-heading-inner wpex-inline-block\">Still haven&apos;t found the answer you were looking for?<\/span><\/div>[vc_column_text css=&#8221;.vc_custom_1729761578263{margin-top: 20px !important;}&#8221; text_align=&#8221;center&#8221;]<a href=\"https:\/\/mypass.ski\/en\/contact-us\/\"><span style=\"color: #87e2ff;\"><strong>Contact our support service<\/strong><\/span><\/a><\/p>\n<p><a href=\"https:\/\/mypass.ski\/en\/contact-us\/\"><span style=\"color: #87e2ff;\">\u00a0<\/span><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:50px;\"><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; el_class=&#8221;sectionsBox&#8221;][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1701435366859{background-color: #1e73be !important;border-radius: 20px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1729761578263{margin-top: 20px !important;}&#8221; text_align=&#8221;center&#8221;]Contact our support service \u00a0[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7253","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help Center - mypass.ski<\/title>\n<meta name=\"description\" content=\"You will surely find the answer to the questions you are looking for, if not, please contact us\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mypass.ski\/en\/help-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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