If you encounter payment problems and cannot solve them with the payment card you entered, you can use an alternative payment channel (gateway), within the MyPass Ski app.

Find the MyPass Ski app in the major stores (Apple Store or Google Play) and download the app.

Open the app and enter the email and password you used to register for MyPass Ski. If you have trouble logging in, please consult our support center at the account section

Click on the ‘Pending Payments’ section.

You will find the “Alternative Payment” option directly on the Pending Payments page. Select it to proceed with an alternative payment method.