FAQ
From your account in the MyPass Ski app:
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Select the skier you wish to insure.
- On the “Skier” screen, press the “Add Insurance” button.
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Choose the type of coverage you want to subscribe to: Base or Plus.
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Enter the required information and complete the activation.
In the case of “Pay per use” daily insurance, the policy number and other references for the insurance managed by MyPass Ski are sent by email to the account holder within 30 minutes of the start of skiing in the ski areas served by the MyPass Ski service. If the skier’s optional email address has been entered, a notification will also be sent to the skier. The references are always available within the MyPass Ski app (updated version) on the skier’s screen.
In the event of a check on the slopes, this notification must be shown to the inspectors.
Upon reaching the seasonal insurance, a notification will be sent with the policy number, which will remain valid until the end of the season.
Once again, we recommend that you ensure that each skier uses the ski pass issued in their name: in addition to being mandatory for the use of the facilities, it is essential in order to benefit from insurance coverage.
In the event of an accident, the following procedures must be followed:
- Mandatory call to ski patrol: in the event of an accident on the slopes, you must immediately contact the ski patrol or law enforcement at the scene of the accident.
- The insured party must send prompt written notification to ITAS Mutua within 9 days of the event, sending the report to the following address: [email protected]
- Provide the required documentation:
- Full description of the accident (location, date, time, causes).
- Ski patrol or law enforcement report
- Medical certificates or first aid for accidents
- Reimbursement for ski passes, equipment rental, lessons, or medical expenses
For further information, please refer to page 11 of the information pack by clicking here.
It depends on the type of coverage you choose:
- Basic Plan: from €3 per day up to €30 for the whole season.
- Plus Plan: from €4 per day up to €40 for the whole season.
In addition, your coverage updates automatically: after activating and paying for
10 daily insurances in the same season, it immediately becomes a
Seasonal policy, at no extra cost, also valid outside the MyPass Ski service.
For details about the coverage, visit the page Insurance
The proposed insurance offers two levels of coverage:
- Base: for Third-Party Liability coverage required by law and limited reimbursements in case of personal accident.
- Plus: with additional guarantees for permanent disability of the insured.
For more information, please visit the Insurance page.
