Centro Assistenza MyPass Ski

The MyPass system records all accesses to the turnstiles during a single day of skiing, and based on the time spent on the slopes, the most advantageous rate among those agreed upon with the relevant ski area is automatically detected. The corresponding fare will then be charged, at the end of the day, directly to the credit/prepaid card associated with the profile, without any surcharge. 

The elapsed time count is calculated on the interval between the time of the first entry and the time of the last access to the facilities in the day. Depending on the elapsed time, MyPass will charge the cheapest rate among those agreed with the facilities. 

We strongly recommend checking the rules and rates of the resorts in which you will be skiing clicking here.

In applying the tariffs, the districts have provided a tolerance period in the transition between hours of 1 minute.
Once the one-minute tolerance period has passed, the system will automatically apply the next tariff.

The Sunday Rule provides a surcharge on 3- to 6-day ski passes containing ONE SUNDAY.
You can see the surcharge amounts on the “Rates” page

• Campiglio SkiArea: Madonna di Campiglio, Folgarida-Marilleva, Pinzolo and Pejo.

The minimum rate for the Campiglio SkiArea is 1 day, up to 14 consecutive days. There is no hourly rate, unlike most individual ski areas. 

• Bormio Skiarea: Bormio, Santa Caterina and Cima Piazzi – San Colombano

The minimum rate for the Campiglio SkiArea is 2 day, up to 14 consecutive days. There is no hourly rate, unlike most individual ski areas. 

It depends on where you are going to ski, as each ski area has different rules for getting free rates on babies.

Only two rules are shared in all ski areas:

• Babies must be 0 to 8 years old  
• Adults and babies must use MyPass Ski card. 

For more information, see the page of the area in which you are going to ski by clicking here.

Single rides are charged only if they are in the MyPass Ski fare schedule. In case the sum of single ride amounts is less convenient, an hourly/half-day rate will be charged.

Example:
If an adult, over the course of a day, takes 2 lifts at a cost of €8* per lift, he or she will be charged €16* at the end of the day.
If, on the other hand, again over the course of a day, he or she takes 8 lifts at a cost of €8* per lift, (and there is a day pass at a price of €60*) the MyPass system will charge the cost of the day pass since it is cheaper.

N.B.: single ride fares are not available for all ski areas and all facilities.
The prices shown are NOT list prices, but for illustrative purposes only. .

Some ski areas also charge a half-day (Morning/Afternoon) fee. If you access the turnstiles exclusively before or after a certain time, you will be charged half a day. If, on the other hand, you ski straddling these hours, you will be charged the daily lift pass. 

Example: the Livigno ski area provides morning skipasses until 1:00 p.m., and afternoon skipasses starting at 12:30 p.m. 
If you finish skiing before 1 pm:00, or you start after 12:30, you will be charged for the Morning/Afternoon Skipass; however, if you ski between these times, you will be charged for the Daily Skipass.
So, if you start skiing at 9:00 a.m. and make your last turnstile access at 12:45 p.m., you will be charged the Early Bird rate. If, on the other hand, your last access results in 1:05 p.m., you will be charged the Daily rate.
The same thing happens with the pomeranian for those who first access the turnstiles before/after the indicated afternoon times. 

Where provided, the cheapest hourly rate based on total time skied will be applied, regardless of the time of entry/end.

N.B.: exceeded the maximum number of hours under the hourly rate will be charged the daily rate. 

It is applied in the above cases (or if there are no hourly/half-day rates). 

If you ski within the Campiglio SkiArea or Skiarea Bormio, you may be charged daily rates that are cheaper than the individual ski area rates, here’s why 

They will be applied only if you ski for several days consecutively and if they are more convenient.  

Multi-day fares are also charged daily. We calculate what has been paid previously and charge the difference between what has already been paid and the cost of the appropriate multi-day ticket.

Example:
An adult skis for 3 consecutive days at the Paganella ski area in high season. 

Day 1: skiing all day will pay the cost corresponding to one day ticket, totaling €50. 

Day 2:the following day ski again for the entire day. Since two consecutive days are priced at €99, you will be charged the difference between the cost of the two consecutive days and what you already spent the day before, for a total of €49 (99 – 50). 

Day 3: the third day still skis for the entire day.
Since 3 consecutive days are priced at €149, you will be charged the difference between the cost of the three consecutive days and what you have already paid on the previous days, for a total of €50 (149 – 99). 

It occurs when switching from one turnstile/facility in a given ski area to another within the same SkiArea.

If a skier starts at a turnstile in Madonna di Campiglio and, during the day, switches to a facility in Folgarida-Marilleva, the day’s skiing will be considered within the entire SkiArea; therefore, the Campiglio SkiArea daily rate will be charged. This is because both the Campiglio SkiArea and the Bormio SkiArea do not have hourly rates.

In addition, the MyPass system will automatically calculate which rate suits the customer best.
It often happens that if one of our users only skis in Campiglio for 3 or more days, he/she is charged the SkiArea rate from the third day, but why does this happen?

Since an area such as Madonna di Campiglio does not have rates that provide more than 2 consecutive days of skiing, it is worthwhile from the third day to switch to SkiArea rates (which provide up to 14 consecutive days).

Example:
Un adulto scia per 3 giorni consecutivi presso il comprensorio di Madonna di Campiglio in bassa stagione. 

Day 1: Skiing all day will pay the cost corresponding to a daily Skipass, totaling €60*

Day 2: On the second consecutive day ski again for the entire day. Since two consecutive days are priced at €115*, you will be charged the difference between the cost of the two consecutive days and what you already spent the day before, for a total of €55 (115* – 60*).

Day 3: The third consecutive day still skis for the entire day.
Since Madonna di Campiglio does not provide for more than 2 consecutive days, you would normally revert to paying the first day’s rate, going to pay €60* again.
MyPass, instead of reverting to the initial rate, applies the third consecutive day SkiArea price, as it is cheaper.

The customer will be charged €55:
170* (Cost of the 3 consecutive SkiArea days) – 115* (What was spent on the first two days).

*Prices shown are NOT list prices, but for illustrative purposes only.